North Star Hotel

First of all I would like to mention that the property is in an excellent location, It's 5 minutes by car from Trabzon airport and around 10 minutes to Trabzon square park. The property is nearby to many services such as supermarkets, groceries, laundry, restaurants car rental offices, and gas stations. Also pictures of the room that has been published in booking.com by the hotel management are real and there is no difference. Second, the staff is very kind, and very helpful especially the receptionist lady (Neslihan) she's very kind, and always smiling, she upgrades my reservation to a bigger and better room for free. And it's necessary to mention that my wife was sick and she took care of her. And regarding the breakfast it was nice, fresh, many cousins available, and any special order can be made for customers. And at last the price is fare and the value of money is suitable to service that I got. Next time when I visit Trabzon I will stay at the North star suite hotel.

The Property is modernly furnished and is quiet comfortable with the bed size and quality, good enough wardrobe space and well lighted rooms n washrooms. The Staff is friendly as well as helpful. Would like to make special mention of the Reception Manager - Mohammed, who ensured our stay was comfortable. Be it any time of day or night, he would always be available to assist to our queries or concerns. The breakfast is limited in option but the staff is accommodating on catering to your requests if available. Here would like to give appreciative mention to Ahmed in the restaurant area who catered to our dietary preferences.

The reception manager was great, pleasant and beautiful. She is all over the place managing her office business. She is the first person to see in the morning, however, she will be the last to notice in late afternoon or early evening. I believe she adds a great value to the business. Nonetheless, all the staff were nice, pleasant, and helpful.

The staff are super friendly and always ready to help 24/7 and do speak English and Arabic. the location is excellent close to many restaurants and supermarkets the room is spacious and clean

The hotel is chic and well built. The manager Mr Mehmet offered a free upgrade for us thanks for him. Also Neslihan was so kind and always smiling she helped us a lot. The room is spacious and clean, Wifi is good . Because of the ongoing renovation the breakfast will be handed on tables. I recommend renting a car because the Meydan is far to be walked. Airport is 5 min far away